Aesthetics360

Privacy Policy

Effective Date: 01/04/2025
Company: Aesthetics 360 (Pty) Ltd
Registration Number: 2024/861729/07
Contact Email: [email protected]
Governing Law: Republic of South Africa

1. Introduction

Aesthetics 360 (Pty) Ltd (“Aesthetics 360”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data privacy laws.

By using our website and Thinkific learning platform, you agree to the practices described in this Privacy Policy.

2. What Information We Collect

We may collect the following personal and usage information when you register, purchase, or interact with our platform:

2.1 Personal Information:

• Full name

• Email address

• Phone number (optional)

• Billing address

• Medical qualifications and practice details (where applicable)

• Professional registration number (if requested)

2.2 Payment Information:

• We do not store your card details. All transactions are processed through secure, PCI-compliant third-party payment gateways.

2.3 Usage Data:

• Course activity and progress

• Time spent on lessons

• Assessment completions

• IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

• Provide you access to our online courses and resources

• Deliver certificates of completion

• Communicate with you about course updates, support, and promotional offers

• Improve our platform, services, and user experience

• Fulfill legal and regulatory requirements (e.g., issuing CPD certificates)

4. Data Protection and Security

We implement appropriate technical and organizational measures to safeguard your personal information against:

• Unauthorized access

• Accidental loss

• Destruction or disclosure

All data is stored securely through our LMS provider, Thinkific, which follows global data security standards and uses encryption, access controls, and secure servers.

5. Sharing Your Information

We will never sell or rent your personal information. We may share your data with:

• Our authorized employees and instructors, for the purpose of delivering services

• Third-party service providers (e.g., Thinkific, payment processors) under strict confidentiality agreements

• Government or regulatory bodies if legally required to do so

6. Cookies and Analytics

Our platform uses cookies and analytics tools to track user behavior and improve the learning experience. This includes:

• Remembering your login session

• Analyzing page usage and course engagement

• Supporting marketing efforts with anonymized data

You can manage or disable cookies in your browser settings.

7. Your Rights Under POPIA

As a data subject, you have the right to:

• Access the personal data we hold about you

• Correct or update your information

• Object to or restrict processing

• Request deletion of your data (where not required for legal or contractual purposes)

• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

If you request deletion of your account, your information will be securely removed unless retention is required by law.

9. Cross-Border Transfers

As our learning platform is hosted by Thinkific, which may operate servers outside of South Africa, your information may be transferred and stored in other jurisdictions. We ensure these transfers meet international data protection standards and are protected contractually.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on the Platform with the effective date at the top. Your continued use of the Platform signifies acceptance of any updates.

11. Contact Us

For questions, complaints, or requests regarding your personal information, please contact:

Aesthetics 360 (Pty) Ltd
Email: [email protected]
Registration No.: 2024/861729/07